Inbound Call Center Services
Whether you need inbound order entry, customer service or telephone answering service, Accurate Communications provides state of the art Technology and experienced call center agents to meet your unique requirements.
Our Inbound Call Center agents complete thorough training before answering any live calls. We also require our Call Center agents to attend refresher courses on a quartely basis. By continually training our inbound call center agents they are always of the clients needs.
Call Centerz has the resources, technology and operational expertise in place to help companies expand globally and exceed their customer sales, services and marketing expectations by the PROACTIVE Customer Centric approach.
Call Centerz is a fast growing remote offshore provider, extending high quality-value added offshore Contact Center Services from our state of art 500 seated Call Center based in India, at Jaipur.
Call Centerz Inbound Telemarketing services offer a wide array of Inbound Services including:
- Ordertaking
- Sales
- Lead Generation
- Customer Service
- Technical Support
- Help Desk
- Direct Response (TV & Radio)
Our Inbound Customer Service is a very common activity conducted by us on behalf of our clients. The telephone is a remarkably efficient and effective way to service your customers and our call center agencies are experts at delivering top notch customer service day in and day out.
Call Centerz specialize in all forms of call center outsourcing services. It includes outbound and inbound call center services which helps you better utilize..." your time, money and resources, and boost your bottom-line. We partner with you to provide you the entire spectrum of BPO services using our experience, industry insights and proven, repeatable methodologies.
We use and deploy the most refined call processing and telecom. Our call routing feature allows the system to instantly scrutinize available agents and route calls to the most suitably skilled agents.
Our operating centers receive customer calls over dedicated international private leased circuits. We can handle calls relating to various products or processes across industries.
The range of services in the inbound call center services include:
Inbound Call Center
Answering Service
- Phone Answering Service
- Answering Service
- Product Information Requests
- 800Answering Services
- Medical Answering Services
Customer Service
- Application / Claims processing
- Subscription services
- Billing queries, etc.
Sales and order fulfillment
- Order taking
- Sales closures
- Up-selling and Cross-selling
Technical Support/ Help desk
- Troubleshooting for products and services
Pricing |
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